Publisher review:YaRTS is a simple PHP script that allows you to get a number of statistical information from your Request Tracker installation. YaRTS is a simple PHP script that allows you to get a number of statistical information from your Request Tracker installation. RT (Request Tracker) is a Request Ticketing system that allows help desks and support teams to keep track of incoming requests.
RT's regular statistics package is a sophisticated graphical analysis tool - unfortunately, it is much too (!) powerful for small sites that only get a small number of requests. This is where YaRTS jumps in.
YaRTS gives you only very basic, but possibly the most important statistics:
- number of tickets per month
- number of tickets per year
- total number of tickets
- average ticket resolution time per month
- average ticket resolution time per year
- total average ticket resolution time
YaRTS 0.3 is a PHP script for Help Desk scripts design by Bastian Friedrich.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
Operating system:Windows / Linux / Mac OS / BSD / Solaris
YaRTS 0.3 script details 
